How much is being paid to the artisans who make the poms?
We pay the artisans we work with 3x the amount they usually sell the pompoms locally, and we have increased the amount we pay them each year as we continue to expand and grow our production with them. We believe it’s essential they feel extremely valued and supported, because it’s the energy they put into each and every pom as they make them. This also allows them to stay closer to home, spending more time with their families instead of having to travel into the cities, often for days or weeks at a time, to sell in local markets.
How long are the poms?
As our poms are made by hand by various artisans, the length of each strand of poms may vary slightly.
Our Classic and Turbo Poms range from 5’9” to 6’ long from the end of one tassel to the other. The poms on our Classic Poms are 1.5" and the poms on our Turbo Poms are 1.25" x 1" (more oval than round).
Our keychains range in size from 9.5" to 12" long.
How many poms are on each garland strand?
There are 21 poms on each stand of our Classic Poms, as the number 3 (and multiples thereof), is a magical number for the Mayan people, said to have good luck energy and represent the mind, body, and spirit. Our Turbo Poms have approximately 39 poms per strand.
As for our keychains, the small keychain has 3 small-sized poms, the medium has 2 medium-sized poms and the large has 1 large-sized pom.
What about the colors?
All materials are sourced by the artisans in local markets, whereas the colors may vary slightly from the colors seen on the website. On multicolor poms (such as multicolor earth tone or flash), the pom colors, center string color and tassel color varies. If you are particular to a color tone / scheme, please email us at firstname.lastname@example.org and we'll see what we can do.
Can I request custom colors and lengths / sizes?
We love helping people bring a specific vision to life with custom pom creations and often create batches for special events, celebrations, communities, etc. Our minimum custom pom order is 25+. If you have suggestions on colors or lengths you’d like to see added to the website, we’d love to hear from you!
How long does shipping / fulfillment take?
Please allow up to 10 business days to receive your order (orders outside of the United States may take 3+ weeks to be received). If we expect any delays with shipment, we’ll be sure to email you directly once the order has been placed.
Do you have free shipping?
Standard shipping is free with orders of $50 (before taxes) or more.